AI Ordering Agent for Philippine Restaurants and Shops
The Menue AI ordering agent is a chat assistant that sells. It talks to your customer in plain language, answers what is on the menu and what is in stock, takes the order, sends a payment link, confirms the order once the payment goes through, and answers "where is my order?" afterwards.It runs 24 hours a day in your Facebook Messenger inbox, where your customers already message you, so a message that arrives at 2am is a paid order sitting in your panel by morning instead of a missed conversation.
An example conversation
This is an illustrative example written to show the shape of a conversation. It is not a transcript from a real store, and the items in it are generic.CustomerCan I place an order?
Menue agentYes po! What would you like?
CustomerChicken Wrap
Menue agentAdded po! Anything else?
Customerno
Menue agentDelivery or pickup po?
Customerdelivery
Menue agentYour address po?
CustomerGreenbelt, Makati
Menue agentDelivery PHP 89. Total PHP 239. Your number po?
Customer09175551234
Menue agentCard, GCash or QR Ph po?
CustomerQR Ph
Menue agentConfirmed po! Please pay below.
Pay here
Menue agentPayment received po! Preparing your order now.
Track your order
What the agent can do
• Takes an order end to end: the item, the quantity, the add-ons and the customer details.• Answers questions about your menu, your prices and what is in stock right now.• Sends a payment link, so the customer can pay with GCash, Maya or a card inside the same conversation.• Reports order status and tracking, so nobody has to open the dashboard to answer "where is my order?".• Works outside your opening hours, so a message at 2am becomes a real order waiting in your panel.
Tracking answers come from the courier integrations that are live in Menue today:• Lalamove is live in Menue. Menue books the rider automatically when an order comes in.• LBC Express is live in Menue. You can book nationwide parcel shipping from your dashboard today.
How it fits your store
The agent reads the same menu, the same prices and the same stock as your Menue storefront. There is one source of truth, not a second menu to maintain: when you mark an item out of stock or change a price in your panel, the agent stops offering the item or quotes the new price from that moment on.Orders it takes land in the same vendor panel as orders placed on your website, with the same payment record and the same delivery or shipping options. Menue serves food and retail businesses, charges 0% commission on orders, and the money is settled through PayMongo or Xendit direct to your own bank account.What it costs
The agent is part of your Menue plan and runs on the credits included with it. There is no separate subscription for it.Each reply the agent sends costs 6 credits, so 3,000 credits is about 500 replies. You only spend on conversations that actually happen.When you need more, you can top up at any time:• 1,000 credits for ₱120, about 160 replies.• 3,000 credits for ₱360, about 500 replies.• 6,000 credits for ₱720, about 1,000 replies.
Billed in US dollars.Questions about the AI agent
Can the AI agent replace my staff taking orders on Messenger?
Yes. It takes over order taking in your Facebook Messenger inbox, so nobody has to sit on the phone answering the same menu, stock and "where is my order?" questions all day. Your staff get that time back for preparing and packing orders. Anything the agent cannot handle stays in the thread for a person to pick up.
What happens if the agent cannot answer a question?
It says so rather than guessing. The conversation stays open in the thread so someone from your team can step in and reply, and the order details it has already collected are not lost.
Which channels does the agent work on?
Facebook Messenger today. The agent replies in your Page inbox, where your customers already message you, so there is nothing for them to install or sign up for. More chat platforms are being added.
Can the agent actually take payment?
Yes. It sends a payment link inside the conversation, the customer pays with GCash, Maya or a card, and the agent confirms the order once the payment goes through. Payments run through PayMongo or Xendit into your own bank account, and Menue takes 0% commission on the order.
Is the AI agent included in my plan?
Yes. The agent is part of your plan and runs on the credits that come with it, and you can add more credits whenever you need them.Each reply costs 6 credits, so 3,000 credits is about 500 replies. That works out at about 160 replies on Starter Plan and about 500 replies on Basic Plan.Top-ups are 1,000 credits for ₱120, 3,000 credits for ₱360, 6,000 credits for ₱720.You turn the agent on and off yourself from your dashboard, so it is live only when you want it to be.
Try the agent on your own menu
Request a 14-day free trial to get a working ordering site, then switch the agent on from your dashboard and send it a message the way a customer would, before you decide.English
Canada Office (Disruptem Inc.)1200 Bay Street, Suite 1201, Toronto, ON M5R 2A5, Canada
Philippines Office (Taltek OPC)UB, 111 Paseo de Roxas Building, 111 Paseo de Roxas, Legazpi Village, Makati, 1229 Metro Manila, Philippines